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Services

We are ready to fulfill every one of your wishes

Customized welcome for unique and unforgettable stay

  • Open all year long in the heart of Abano Terme

  • Reception open 24/7

  • Private free parking

  • 11 floors with panoramic view and 133 rooms and suites of different kinds

  • Rooms/facilities accessible to disabled guests

  • Free Internet Wi-Fi connection everywhere in the hotel

  • Panoramic elevator

  • Atmosphere Restaurant (by reservation)

  • Plaza Bistrò (by reservation)

  • Menu for special diets (on request)

  • Fully smoke free hotel

  • Pet friendly hotel

  • Air conditioning

  • Luggage storage

  • Laundry service (for a fee)

  • Newspapers

  • Meeting/banquet room

  • Private shuttle and shuttle service (for a fee and on request)

Events and entertainment

  • Events and music evenings

  • Fresh water panoramic pool with glass walls

  • Free bike rental

  • Concierge service and field trips

  • Agreement with the major Golf Clubs in the area

  • Tennis court at 1.5 km

  • Equestrian center at 950 m

Health, wellness, beauty and relaxation

  • Plaza Sensory Pool: immerse yourself in the sixth sense. The 1st immersive thermal pool in Europa*

  • Plaza Wellness Center

  • 2 pools with thermal spa water at 33-35° C, 1 indoor and 1 outdoor, connected to each other

  • 200 square meters Cristalia SPA path

  • Wellness area with 2 Jacuzzi tubs, hydromassage, neck massage waterfall, countercurrent swimming

  • Outdoor sauna and Kneipp circuit

  • Terrace and solarium

  • 2500 square meter of park with English-style gardens

  • SPA-Kit: soft robe, beach towel and slippers

  • Mud therapy (through ASL agreements)*

  • Inhalation therapy. Renovated department*

  • Physiotherapy and hydrokinesitherapy*

  • Therapeutic and relaxing massages*

  • Wellness rituals and aesthetic treatments*

  • Professional and spa specific cosmetic lines

  • Technogym

  • Physiotherapy tub with thermal water and adjacent Kneipp* circuit

  • Vyta Longevity Lifestyle - Longevity Center: rediscover the best version of yourself*

    *services on reservation, for a fee (please contact the hotel for more info)

Info and Hours of operation

Everything you may need

Hours of operation valid every day

  • Check-in: from 2:00 pm

  • Check-out: by 10:30 am

  • Late check-out: until 9:30 pm (service available for a fee and based on availability)

  • Breakfast: 7:30 am - 10:30 am

  • Lunch at the Atmosphere Restaurant: 12:30 pm - 2:00 pm

  • Lunch at the Plaza Bistrò by the pool: 12:30 pm - 2:30 pm

  • Dinner at the Atmosphere Restaurant: 7:30 pm - 9:00 pm - Saturday until 9.30 pm

  • Dinner at the Plaza Bistrò by the pool: 7:30 pm - 9:30 pm

  • Plaza Bistrò: 10:00 am - 11:00 pm

  • Thermal pools and park: access for guests staying at the Plaza Hotel from 8:00 am to 11:30 pm; for those accessing during the day from 10:00 am to 11:30 pm; for those accessing during the evening from 6:45 pm to 11:30 pm

  • Plaza Wellness Center 9:00 am - 6:00 pm

  • Cristalia SPA path: 10:00 am -10:00 pm

  • Plaza Sensory Pool: daily access 10:00 am to 11:30 pm; evening access 6:45 pm - 11:30 pm (see the Plaza Sensory Pool page for details)

Children

(in a room with 2 paying adults)

  • Children up to 2 years old do not pay

  • Maximum age for the cradle: 2 years old

  • From 3 to 12 years of age there is a 25% discount

Pets

  • Dogs under 15 kg allowed

  • Pets cannot access the shared areas (restaurant, bar, SPA, pool etc.)

  • € 14.00 surcharge per dog per night

  • Please, let us know at the time of booking if you are traveling with a pet so that we may assign you an adequate room.

  • Dogs are not allowed in the Exclusive SPA Suite and the Wellness Suite.

Payment

  • Credit card as a guarantee or 30% Security Deposit and balance at time of arrival

  • Credit cards accepted: American Express, Visa, Euro/MasterCard and CartaSì

  • Terms and Conditions: Plaza Hotel reserves the right to check the validity of the credit card prior to arrival by requesting a pre-authorization through the payment circuit.

  • Tourist tax is not included (€ 3,00 per day per person for a maximum of 7 nights).

Cancellation policy

  • Upon final confirmation of booking, we request a credit card as a guarantee or a security deposit of 30% of the total amount of your stay. The security deposit is request for high season periods, such as Easter, New Year's Eve, Long weekends and Ferragosto.

  • Low and Medium Season
    In the case of cancellation or changes to your booking: until 12.00 am of the 3rd day prior to arrival there is no charge.
    From 12:00 am of the 2nd day prior to arrival, at no show 30% of the total cost of the stay is charged.

  • High Season
    In case of cancellation or change to the booking:
    Until 12:00 am of 7th day prior to arrival, there is no charge.
    From 12:00 am of the 6th day prior to arrival, at no show 30% of the total cost of the stay is charged.

  • New Year's Eve
    In case of cancellation or modification of the reservation:
    No costs will be retained until 11.59pm on the 14th day before arrival.
    From 00.00 of the 13th day to 11.59pm of the 7th day before arrival, 30% of the booking value will be charged or the deposit paid will be retained.
    From 00.00 on the 6th day before arrival, 100% of the booking value will be charged or the deposit paid will be retained.
    In case of no show, 100% of the cost of the entire stay will be charged or the deposit paid will be retained.

  • The Hotel reserves the right apply cancellation policies different from those listed above. They will be notified at the time of booking.

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